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Opportunity Snapshot

In this position you will be able to grow your skills at a leading -- and leading edge -- provider of convenient and reliable audio and web conferencing tools. Technology is at the heart of our business model and you will you'll join a thriving and expanding IT team; in fact, while other companies are cutting back, Global Conference Partners is profitable and enjoying strong growth. You'll contribute to a wide range of activities and, assuming you're achieving your goals, we'll provide you support when you need it and "elbow room" when you don't.

This is a great opportunity whether you are an experienced system/network administrator or a recent grad, as long as you have a solid conceptual understanding of networking. To be a good fit you will have hands-on experience (on the job or in school) with TCP/IP, desktop support, and administration of Microsoft Windows Server, Active Directory and DNS, and Exchange. You also will have some scripting knowledge and the ability to write basic SQL queries. We're looking for a self-starter with a high degree of technical aptitude and a desire to learn a broad spectrum of new technologies.

We are in the midst of a variety of exciting initiatives guaranteed to build out your experience and push your career to the next level. For example, we are significantly expanding our marketplace, growing our network, increasing our security requirements, deploying new systems, implementing a disaster recovery site, supporting an ever-larger team, and continually launching new applications.

What Else You'll Bring to the Table

In addition to the qualifications listed above, you'll need:

• Strong troubleshooting and problem resolution skills.
• Attention to detail and flexibility in both planning and execution of changes.
• A sustained ability to execute on critical projects with accelerated schedules.
• Professionalism and a service-oriented personality, including the ability to communicate effectively with non-technical users.
• The ability and willingness to work on call in support of a 24x7 operation.

Preferred but not required:

• A bachelor's degree.
• A practical understanding of relational databases.
• Experience with:
  • Web server administration.
  • Telephony, such as ISDN, T-1, VoIP.
  • Cisco routers.
  • Linux.
  • SQL Server administration.

We'll assess your skills by presenting you with scenarios, such as troubleshooting issues, and asking you to work through them.

What's In It for You

Professional development -- working side by side with a talented team, you'll expand your knowledge as you contribute to diverse activities, from managing a production website to working with some of the top telephony and web collaboration products in the market. Your success in this role will set you up to take on increased responsibility and advance your career. Rewarding top performers is part of our culture.

Great atmosphere -- you'll join a flat organization with a casual environment in which people come first. For example, we offer a degree of schedule flexibility. We also are open to any ideas you can bring for developing our systems and processes and optimizing our offerings.

Pride and stability -- you'll become part of one of Los Angeles' leading telephony and technology firms. We were one of the first companies to leverage the Internet and provide low-cost audio teleconferencing services and have been operating and profitable for almost 25 years.

Excellent compensation -- in addition to a competitive salary and stock options, we offer comprehensive health insurance (medical and dental insurance are 100% paid for the employee), a 401(k) plan, ample personal time for vacations and holidays, free parking, and more.

Keys to Success

To excel in this role you will need:

• Initiative and a "can-do" attitude to take ownership of your objectives and work proactively to guarantee system functionality.
• Urgency and a strong work ethic to resolve issues within tight timeframes -- without losing sight of the details.
• Flexibility to handle a variety of events and adapt your planning and execution to the particulars of the situation at hand.

If this sounds like the right mix of challenge and opportunity, and you meet the required qualifications, we look forward to hearing from you.

Who We Are

Based in Glendale, California, Global Conference Partners (GCP) is changing the way the world connects by offering simple, convenient, and reliable audio and web conferencing tools to small to medium enterprises, not-for-profit organizations, and individuals at little or no cost. Our product web sites include freeconference.com, instantconference.com, and globalconference.com.

In 2006 Global Conference Partners became part of American Capital, a publicly traded private equity fund with capital resources of approximately $11 billion. American Capital invests in and sponsors management and employee buyouts, invests in private equity buyouts, provides capital directly to early stage and mature private and small public companies and, through its asset management business, is a manager of debt and equity investments in private companies.

We are an equal opportunity employer. EOE M/F/D/V

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